FAQ´s

Shipping & Delivery

Where do we ship to?

We currently ship within the Netherlands and selected international destinations. Available shipping options will be shown at checkout.

How long does delivery take?

Orders are usually processed within 3-5 business days. Delivery times depend on your location and the shipping method selected at checkout.

How much does shipping cost?

Shipping costs are calculated at checkout and depend on your delivery address and order size.

Will I receive a tracking number?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

What should I do if my order is delayed or hasn’t arrived?

If your order hasn’t arrived within the estimated delivery time, please contact us at info@noiroublanc.nl and we’ll be happy to assist you.

General FAQ'S

how should I care for my Noir ou blanc clothing?

We recommend washing garments inside out at low temperatures, avoiding tumble drying, and not using fabric softener, as it can reduce fabric quality and print longevity over time.

Can I cancel or modify my order after placing it?

If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact us as soon as possible.

How can I contact customer support?

You can reach us via email at info@noiroublanc.nl. We aim to respond within 1–2 business days.